Computing Consumer Interest in AI

As artificial intelligence (AI) increasingly becomes part of the energy landscape, the “Computing Consumer Interest in AI” survey sought to understand how consumers feel about this emerging technology and gauge their expectations for potential applications. This Snapshot Survey explores consumers’ familiarity with AI and studies interest around ways electricity providers could use AI.

Fielded to a nationally representative sample of 1,530 respondents in late June, this survey found that 61 percent of Americans believe that AI systems will prove to be valuable for their electricity usage. Among Americans who have experience with AI systems, this figure rises to 76 percent. However, the survey also revealed concerns around data privacy and the accuracy of AI systems.

View the infographic here to discover more of the top findings and figures from “Computing Consumer Interest in AI”, including consumer interest in specific programs, such as proactive notifications during power outages and personalized recommendations that can help reduce energy usage. Members are encouraged to download the slides for the complete survey results.