Smart Home and Energy Data: What Do Consumers Want?
Author: Smart Energy Consumer Collaborative
Date: June 28, 2021
Topics: Consumer Data Demand Response Smart Home
Resource Type: Reports
Download a copy of the “Smart Home and Energy Data: What Do Consumers Want?” report, an exploration of the experiences of current smart home device owners and the concerns and barriers of those who have not yet adopted smart home devices.
The report found that current owners of smart home devices, such as smart thermostats, appliances and speakers, are overwhelmingly satisfied with these technologies; however, upfront costs and data privacy concerns remain key barriers for those who do not yet own any smart home devices.
Regardless of current device ownership, data security and privacy are important concerns for all consumers, according to the survey data. About two-thirds (63 percent) of consumers say they are concerned with data leaks at either a third party or their current electricity provider.