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Modern Energy Messaging: Transactions to Relationships Report

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Three Key Takeaways from the Smart Energy Snapshot Series

To stay current on a wider range of topics and keep pace with fast-moving consumer expectations, we launched the Smart Energy Snapshot Series in the summer of 2023. This new research series quickly captures Americans’ thoughts on timely energy-related topics via brief, nationally representative surveys.

How Do Consumers View AI for Home Energy Usage?

2024 may very well be recorded as a significant year in the history of artificial intelligence (AI). While ChatGPT, a watershed AI technology, officially celebrated its first birthday near the end of 2023, AI systems have seemingly entered the mainstream this year.

How Do Small Businesses View Their Electricity Providers?

SMBs can be notoriously difficult for electricity providers to engage – they represent a wide variety of business types; they typically do not have staff dedicated to managing their energy usage; and programs haven’t historically been tailored to their needs, which means the customer relationship often hasn’t been developed.