Fuel up on current best practices in program implementation, evaluation, technology and marketing at AESP's 31st Annual Conference. This virtual conference will feature conversations about key current topics, including energy equity, diversity, electrification and decarbonization. Join SECC's Deputy Director Nathan Shannon as he leads a panel discussion on lower-income consumers.
Utilities are expanding demand response (DR) programs to increase both the scale and value created for both consumers and the utility. Collaboration is key, with technology partners helping more effectively engage consumers and manage a wider range of connected and distributed energy resources. In this webinar on Tuesday, Feb. 2 at 1 p.m. (ET), speakers […]
This webinar was originally scheduled for Thursday, February 18 at 1 p.m. (ET); however, due to the emergency situation in Texas, it will now broadcast on Thursday, February 25 at […]
In this webinar on Tuesday, March 9 at 1 p.m. (ET), we will look at how stakeholders can assist consumers as they continue to deal with challenges related to COVID-19. […]
In this Research Brief Webinar on Tuesday, March 30 at 1 p.m. (ET), featured speakers will discuss the six major themes on energy consumers’ needs and wants from the “2021 […]
SECC's virtual 2021 Consumer Symposium: Modernizing Consumer Engagement for a New Era is a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge […]
Gain real-world insight from practitioners active in load management, including distributed energy resources and demand response. About 300 load management practitioners are expected to attend the 43rd PLMA Conference online, […]
The 6th Annual Grid Modernization Forum, May 11-12, 2021 in Chicago, will examine lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers, and meet the challenges of the changing energy […]
At this year’s virtual Consumer Symposium on April 21, the Smart Energy Consumer Collaborative will announce the six winners of the 2021 Best Practices Awards, which recognize customer-centric innovation and excellence from electricity providers. In this Peer Connect Webinar on Thursday, May 13 at 1 p.m. (ET), we will hear 15-minute, case study-style presentations from […]
Every customer has different wants, interests and needs. And consumers expect to receive relevant communication. That’s why your energy utility needs to personalize your communications through audience segmentation. By identifying […]
In this Energy Central webinar, speakers from Consumers Energy, PSEG-LI and Sacramento Municipal Utility District (SMUD) will share their time-of-use (TOU) best practices, along with advice on how to successfully […]
Are adopters of smart home technologies satisfied with the devices in their home? Are they fully taking advantage of energy-saving capabilities? Why have non-adopters not pursued these devices? And what benefits and messaging would motivate them to adopt? These are a few questions that we’ll look to address in this upcoming webinar on the “Smart […]
With summertime in full swing, we will take a deep dive into recent energy efficiency programs from California’s investor-owned utilities that incentivized smart thermostat adoption among residential customers. Based on an evaluation from DNV, the presentation will look at the customer experience for program participants, how consumers used their thermostats and ultimately what savings were […]
In the second webinar in the series on summertime energy savings, we will take a look at residential programs from Entergy New Orleans and Ameren Illinois. First, we will hear how Ameren incentivized smart thermostat adoption among their customers, including delivering free smart thermostats to thousands of low-income consumers. Then, we will learn about several […]
In the final webinar in the Summertime Energy Savings series, we will hear from three utilities on alternative rate programs for residential customers. First, Consumers Energy will describe its recently launched default Time of Use program and the outreach strategies that enabled a transition focused on excellent customer experiences. Then, Con Edison and Orange & […]
Rocky Mountain Utility Exchange facilitates a networking and professional development conference for staff representatives of energy and water utilities serving Colorado and neighboring states who are responsible for the design […]
In this webinar on Tuesday, Sept. 21 at 1 p.m. (ET), we will explore how electricity providers can improve the customer experience around electric vehicles (EVs). First, Karl Popham at […]
At Itron Inspire, we’ll explore the possibilities for a better connected, sustainable and resourceful future. By gathering leaders from across energy, water, IIoT and smart communities, we’ll explore technology and […]
Bidgely Engage Virtual, taking place October 5-8, is dedicated to the role of customer-centric AI in accelerating the energy industry. This year’s conference focuses on an analytics approach to driving our […]
The Winter 2021 Freeze event touched Texans like no disaster in history, setting abundant records for its 254-county extent, severity of cold, freeze duration, and ice-snowfall accumulations. Texas simply was […]
In this webinar on Wednesday, Oct. 27 at 1 p.m. (ET), we will review the key findings from SECC's "Understanding the Needs and Wants of Renters" report, which looks at […]
The Behavior, Energy & Climate Change Conference (BECC) is the premier conference focused on understanding human behavior and decision making and using that knowledge to accelerate the transition to a […]
The 44th PLMA Conference, scheduled for November 8-10, 2021, will once again offer real-world insights from a diversity of energy practitioners whose work focuses on load management, demand response and […]
Join us at the Georgia Tech Hotel and Conference Center in Atlanta for SECC's 2021 Members Meeting & Fall Workshop, our first in-person event in nearly two years! The day-and-a-half […]
This year's Canadian Electricity Association Fall Symposium, scheduled for November 24 focuses on the theme of Powering Partnerships. SECC's Deputy Director Jason McGrade will join a panel of experts to […]
In this webinar on Wednesday, Dec. 15 at 1 p.m. (ET), we will explore key insights and best practices from SECC's upcoming "Understanding Renters: Serving the Needs of Small Business" […]
Americans are increasingly adding new smart home technologies – including smart thermostats, appliances and lighting – to their homes, but what do consumers want from these devices, particularly when it […]
Join the Midwest Energy Efficiency Alliance for the 20th anniversary of the region’s premier energy efficiency event. The 2022 Midwest Energy Solutions Conference will reunite the industry’s top innovators and […]
Join SECC's President & CEO Nathan Shannon as he discusses The Smart Home and Energy Data Management at AESP's 32nd Annual Conference & Expo, one of the premier energy industry […]
With dozens of new electric vehicles (EVs) slated to be available in the next few years and rising interest among American consumers, we conducted the “Electric Vehicles: Driving the Customer […]
SECC joins a diverse group from government, industry, academia, and non-profit organizations at the 2022 Texas Energy Summit on March 2-4. This conference focuses on the intersection of air quality and […]
The 45th PLMA Conference, scheduled for April 6-8, 2022 in Baltimore, will once again offer real-world insights from a diversity of energy practitioners whose work focuses on load management, demand […]
During this Research Brief Webinar on Thursday, April 7 at 1 p.m. (ET), we will reveal the six big-picture themes on today’s energy consumers from the “2022 State of the […]
The 7th Annual Grid Modernization Forum, May 10-11, 2022 in Chicago, examines lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators […]
Connect with peers, partners, and industry experts at Exchange 2022, Landis+Gyr's premiere annual event that brings together the energy management community. Join us in Orlando, FL on May 16-19 as […]
Following the challenging times of the COVID-19 Pandemic, utilities now face changing expectations from consumers. SECC’s latest research will showcase the current state of the consumer and how utilities can […]
In this Peer Connect Webinar on Tuesday, May 17 at 1 p.m. (ET), we will explore how electricity providers and other industry stakeholders can help consumers transition from fossil fuels […]
Join SECC's President & CEO Nathan Shannon at DISTRIBUTECH International 2022 for a panel exploring the relationships between residential customers, smart home technologies and energy usage data. This panel will […]
Join SECC at DISTRIBUTECH International in Dallas for the 2022 Consumer Symposium, a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge tech […]
Organized by the Smart Grid Observer, the 2nd Annual EV Charging Infrastructure Summit - North America, June 7-8, 2022 in Chicago, convenes top industry experts and utility professionals to examine […]
Contact centers have long been the primary means of customer service in utilities. But evolving customer needs and expectations are forcing these centers to be more nimble, responsive, and tech-savvy. […]
During this Peer Connect Webinar on Tuesday, June 28 at 1 p.m. (ET), we will delve into the winning programs from the 2022 Best Practices Awards in two categories – […]
Join AESP Southeast on July 14-15 at the Raleigh Sheraton for their annual conference. This year’s conference theme was chosen as an homage to both the Southeast region’s current issues, […]
During this Research Brief Webinar on Tuesday, August 9 at 1 p.m. (ET), we will reveal the five new consumer segments developed in the “Consumer Pulse and Market Segmentation – […]
During this Peer Connect Webinar on Wednesday, August 24 at 1 p.m. (ET), we will delve into successful load management programs and provide details specifically on the benefits that have […]
During this DISTRIBUTECH webcast, SECC's Deputy Director Jason McGrade will provide a refreshed look at American consumers and what they think about energy. He will discuss what consumers know about […]
SECC will take part in Cooperative Insights' 2022 Member Engagement Summit on Wednesday, Sept. 21 through Thursday, Sept. 22 at the Renaissance Raleigh North Hills Hotel in Raleigh, N.C. Learn […]
