Addressing Energy Affordability

In 2023, the Smart Energy Consumer Collaborative (SECC) released its first-ever Smart Energy Snapshot Survey, “Alleviating Americans’ Energy Burdens”, which revealed that a quarter of Americans were struggling to pay their electric bills and that many lacked awareness of programs to help lower their bills.

With consumers facing rising utility costs – plus the potential loss of energy assistance programs and other financial challenges – SECC is reevaluating the financial landscape to reveal fresh insights for industry stakeholders looking to better assist consumers.

Fielded to a nationally representative sample of 2,072 consumers aged 18 or older, the “Addressing Energy Affordability” survey found that about a third of all Americans – and nearly half of renters and lower-income Americans – are now struggling to pay their electric bills.

View the infographic here to discover additional findings from “Addressing Energy Affordability”, including why some consumers have not taken action to lower their electric bills, who consumers believe is mostly responsible for reducing bills and more. Members are encouraged to download the slides for the complete survey results.