Be a part of the the Summit that will help shape the future of the grid. At The Grid Evolution Summit, you’ll have the opportunity to create solutions that will leave a lasting impact on our energy future. You’ll be among all of the top electricity stakeholders, from regulators, ISOs and utilities to technology providers, […]
Join Nathan Shannon, Deputy Director of the Smart Energy Consumer Collaborative, and featured speakers from the U.S. Department of Energy, Green Button Alliance and UtilityAPI for a webinar where you’ll learn about the DataGuard Energy Data Privacy Program and how to assure customers that their energy data is being protected and treated responsibly.
Gain real-world insight from practitioners and energy utilities active in the demand response, load management and distributed energy resources marketplace. Over 250 energy industry professionals are expected to attend. Don't miss SECC's President & CEO Patty Durand present findings from the "Understanding Your SMB Customers" with Dan Smith of Austin Energy.
Join us in New Orleans at DistribuTECH 2019 starting on Tuesday, February 5, 2019. Utilities. Renewables. The Energy Future. Once just the utility industry's go-to event for learning, networking and buying, the conference's role has broadened as renewables look to the grid and prosumers generate & sell power. The energy exchange is transforming and we […]
Greentech Media’s Grid Edge East will examine the energy customer of tomorrow and how new innovative business models are quickly emerging, with a focus on how T&D innovation and decentralization can result in more resilient energy systems. This exciting, new event will explore how frontier technologies such as AI, edge computing and blockchain will impact […]
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience lifecycle : Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, […]
Join Zpryme on April 15 – 18, 2019 as they honor the heroes that help provide safe and reliable electricity, as well as explore the realistic state and future of energy. ETS19 will highlight how utilities can have a positive impact on society today in a way that customers value and that is environmentally conscious.
Join SECC President & CEO Patty Durand on the Data Analytics for Consumer Benefit panel May 6 alongside Raiford Smith of Entergy.
The proliferation of customer usage data has enabled sophisticated analytics that can provide account-specific recommendations, identify trends and patterns, and allow more efficient operations to support customers. What these powerful tools cannot do is look inside the minds and beliefs of individual customers who have varied sensitivities about sharing their data, privacy concerns and personalized […]
Join PLMA for the 39th PLMA Conference in Minneapolis and gain real-world insight from practitioners and energy utilities active in the demand response, load management and distributed energy resources marketplace. Over 250 load management professionals are expected to attend.
The content at the 2019 forum will center around the most pressing variables facing competitive energy. Together, the conference will delve into these intertwining topics, realizing the importance of all these variables working cohesively together to advance competitive energy forward. Attendees will compare different data points and perspectives to develop a unified vision of the […]
Join SECC's Nathan Shannon at the AclaraConnect conference, where leaders, innovators and people who make things happen gather to share secrets to success and learn about the latest in the electric, water and gas utility industries. This year’s theme, Partners in a Shared Vision, underscores the need for and power of collaboration to reach a […]
The 4th Annual Grid Modernization Forum closely examines lessons learned to date by industry leaders pushing the frontiers of grid modernization and reliability. Key technology innovators and executives will come together to share perspectives on how best to leverage smart grid investment, effectively engage customers and meet the challenges of the changing energy ecosystem. Join […]
The NEUAC Annual Conference is the nation's largest annual gathering of energy assistance leaders. During the three-day event, energy assistance professionals from across the country will convene at the Omni Fort Worth Hotel to take advantage of educational and networking opportunities and share experiences, challenges, solutions and successes. Join SECC's Deputy Director Nathan Shannon as […]
Come together and connect with Landis+Gyr, peers, partners and industry experts at Exchange 2019. Attendees are in for three days full of user forums, training sessions, utility case studies and guest speakers who will challenge and inspire, including SECC’s President & CEO Patty Durand. Covering a range of topics, attendees will come away with ideas […]
ACI’s 2019 Smart Home Energy Management Systems Conference will bring together senior representatives from energy utilities, home energy management system providers, smart home platform developers and technology providers, industry associations and more. The two-day event will feature informative presentations and engaging discussions examining the challenges to widespread adoption and the growth and revenue opportunities afforded […]
This conference will bring together forward-thinking credit, collections, billing and customer services professionals within the utility sector to discuss how the utility sector can better identify vulnerable customers, work in partnership with them, strategically engage third parties and improve profits. This two-day event offers utilities the opportunity to gauge industry benchmarks with best practices, providing […]
There is only one place where all of the top electricity stakeholders, from regulators, ISOs and utilities to technology providers, academics and government agencies, put their heads together to determine how we will modernize the electric sector: the Grid Evolution Summit. Join SECC's President & CEO Patty Durand as she covers the main findings and […]
Radical changes in energy sources, distribution systems and usage are surging through the electrical infrastructure of the Pacific Northwest. To help all stakeholders move forward on modernizing the regional grid, Grid Forward is hosting GridFWD 2019, an innovative collaborative event taking place at Benaroya Hall in Seattle. Join Patty Durand, President & CEO of Smart […]
Itron Utility Week brings the best of our community – industry leaders, innovators and more – together to share ideas, learn lessons and design the future we need for ourselves, our businesses and our communities. Together, we know we can create a more resourceful world. Join SECC’s Deputy Director Nathan Shannon as he presents the […]
In 2019, the SEEA Conference will focus on the dynamic, interconnected roles played by policy, transportation and technology in the region’s energy future. As the paths of each of these disciplines overlap and merge, we anticipate new jobs (and categories of jobs), new businesses and the potential for robust economic growth across the Southeast. Synergies […]
Join more than 300 public power professionals who focus on customer services and community connections. At APPA’s Customer Connections Conference, you’ll have plenty of opportunities to compare notes, discover best practices and learn from case studies. Join SECC’s President & CEO Patty Durand for the Getting Smart about Smart Customers workshop with John Romero, General […]
Established in 2018, the Smart Utility Summit is the combination of the Municipal Smart Grid Summit for electric public power utilities and the Rural Smart Grid Summit for electric cooperatives, with the addition of investor-owned utilities. Following the success of the inaugural Rural Smart Grid Summit in 2010, the Municipal Smart Grid Summit was launched […]
The Behavior, Energy & Climate Change Conference (BECC) is the premier international conference focused on understanding human behavior and decision-making and using that knowledge to accelerate the transition to a low-carbon future. The BECC Conference is convened by the American Council for an Energy Efficient Economy (ACEEE), California Institute for Energy and Environment at U.C. […]
DistribuTECH International is the leading annual transmission and distribution event that addresses technologies used to move electricity from the power plant through the transmission and distribution systems to the meter and inside the home. The conference and exhibition offer information, products and services related to electricity delivery automation and control systems, energy efficiency, demand response, […]
The NET Conference is Touchstone Energy's signature business-to-business conference that brings together national, regional and local energy managers with co-op key account and energy services professionals from around the country. Celebrating 20 years of programming, the NET has become an incubator for showcasing innovation, providing national perspective on important industry issues, and demonstrating how businesses […]
MEEA’s annual Midwest Energy Solutions (MES) Conference is the region’s largest energy efficiency event, bringing together more than 680 of the industry’s most influential professionals for three days of inspiring talks, unparalleled networking and insightful panels. MES is a unique opportunity to stay up-to-date on the latest energy efficiency tech while getting a preview of […]
The 5th Annual Grid Modernization Forum, May 19-20, 100% online at www.grid-modernization-forum.com, will closely examines lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers, and meet the challenges of the […]
Join EUCI for a conference that will bring together utility and industry experts who must daily interact with the billing process and payment systems. They will draw upon their experience to address issues surrounding advances in billing technology and payment processing. Learn more here > > >
Join Bidgely on September 14 to 18 for five short, high-impactful days of sessions covering key topics such as resiliency, hyper-personalization, beneficial electrification, and more. The agenda includes Patty Durand, SECC's President & CEO during the Beneficial Electrification and Customer Expectations session on Thursday, September 17. Learn more here > > >
Join the national network of public power professionals who focus on customer services and community connections. You’ll have plenty of opportunities to compare notes, discover best practices, and learn from case studies. You will also meet other utility professionals — both veterans and those new to the electric utility industry — and share ideas and […]
Fuel up on current best practices in program implementation, evaluation, technology and marketing at AESP's 31st Annual Conference. This virtual conference will feature conversations about key current topics, including energy equity, diversity, electrification and decarbonization. Join SECC's Deputy Director Nathan Shannon as he leads a panel discussion on lower-income consumers.
Gain real-world insight from practitioners active in load management, including distributed energy resources and demand response. About 300 load management practitioners are expected to attend the 43rd PLMA Conference online, including private and publicly owned utilities, technology companies, energy and energy solution providers, equipment manufacturers, research and academic organizations, government and regulatory staff, and consultants.
The 6th Annual Grid Modernization Forum, May 11-12, 2021 in Chicago, will examine lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers, and meet the challenges of the changing energy […]
Rocky Mountain Utility Exchange facilitates a networking and professional development conference for staff representatives of energy and water utilities serving Colorado and neighboring states who are responsible for the design and delivery of customer-centric utility programs, including resource efficiency, load management, distributed energy and customer service operations. This event attracts about 150 utility and government […]
At Itron Inspire, we’ll explore the possibilities for a better connected, sustainable and resourceful future. By gathering leaders from across energy, water, IIoT and smart communities, we’ll explore technology and services to drive business transformation, reimagine customer engagement and ignite innovation. Join SECC's President & CEO Nathan Shannon as he presents the new "Smart Home […]
Bidgely Engage Virtual, taking place October 5-8, is dedicated to the role of customer-centric AI in accelerating the energy industry. This year’s conference focuses on an analytics approach to driving our clean energy future, highlighting the compounding benefits of data-driven decisions in meeting both today’s business objectives, alongside the ambitious and critical net zero targets sitting […]
The Winter 2021 Freeze event touched Texans like no disaster in history, setting abundant records for its 254-county extent, severity of cold, freeze duration, and ice-snowfall accumulations. Texas simply was not prepared for this winter storm. Along with the rolling blackouts in CAISO and Polar Vortex(s) in the Northeast, are these disasters happening because we […]
The Behavior, Energy & Climate Change Conference (BECC) is the premier conference focused on understanding human behavior and decision making and using that knowledge to accelerate the transition to a low-carbon future. Join SECC's President & CEO Nathan Shannon virtually as he presents SECC's most recent research on lower-income consumers.
The 44th PLMA Conference, scheduled for November 8-10, 2021, will once again offer real-world insights from a diversity of energy practitioners whose work focuses on load management, demand response and distributed energy resources. Join SECC's President & CEO Nathan Shannon as he discusses The Smart Home and Energy Data Management with Jen Szaro, President & […]
This year's Canadian Electricity Association Fall Symposium, scheduled for November 24 focuses on the theme of Powering Partnerships. SECC's Deputy Director Jason McGrade will join a panel of experts to discuss the changing needs of the consumer.
Americans are increasingly adding new smart home technologies – including smart thermostats, appliances and lighting – to their homes, but what do consumers want from these devices, particularly when it comes to energy? Using the Smart Energy Consumer Collaborative’s propriety consumer research as a starting point for discussion, we will look at the benefits and […]
Join SECC's President & CEO Nathan Shannon as he discusses The Smart Home and Energy Data Management at AESP's 32nd Annual Conference & Expo, one of the premier energy industry conferences. This year's event will take place on February 7-10, 2022 at the Gaylord Opryland in Nashville, Tennessee.
SECC joins a diverse group from government, industry, academia, and non-profit organizations at the 2022 Texas Energy Summit on March 2-4. This conference focuses on the intersection of air quality and energy with sessions on energy management, renewable energy, storage, zero emission fleets, sustainability, and resiliency.
The 7th Annual Grid Modernization Forum, May 10-11, 2022 in Chicago, examines lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers, and meet the challenges of the changing energy ecosystem.
Connect with peers, partners, and industry experts at Exchange 2022, Landis+Gyr's premiere annual event that brings together the energy management community. Join us in Orlando, FL on May 16-19 as together we explored how the energy management community is leading positive change for the future. You’ll hear from industry thought leaders on how current events, […]
Following the challenging times of the COVID-19 Pandemic, utilities now face changing expectations from consumers. SECC’s latest research will showcase the current state of the consumer and how utilities can build engagement, improve outreach and increase customer satisfaction among the hard to reach renter demographic during EUCI's Billing and Payments Conference on February 28 – […]
Join SECC's President & CEO Nathan Shannon at DISTRIBUTECH International 2022 for a panel exploring the relationships between residential customers, smart home technologies and energy usage data. This panel will discuss consumer interest in various smart home devices (including smart speakers, smart thermostats and smart appliances), potential barriers to adoption and whether these devices have […]
Organized by the Smart Grid Observer, the 2nd Annual EV Charging Infrastructure Summit - North America, June 7-8, 2022 in Chicago, convenes top industry experts and utility professionals to examine how growing EV adoption rates will impact the network, and what investments are needed to ensure grid stability and benefit. Case studies of current utility […]
Contact centers have long been the primary means of customer service in utilities. But evolving customer needs and expectations are forcing these centers to be more nimble, responsive, and tech-savvy. Utilities that leverage their contact centers to address both customer and agent needs effectively can create trusted relationships with customers. At EUCI's Virtual Optimizing Utility […]
Join AESP Southeast on July 14-15 at the Raleigh Sheraton for their annual conference. This year’s conference theme was chosen as an homage to both the Southeast region’s current issues, such as energy justice, resiliency and changing consumer behaviors and needs, as well as a favorite afterschool TV show from the early 90s. SECC's Deputy […]
During this DISTRIBUTECH webcast, SECC's Deputy Director Jason McGrade will provide a refreshed look at American consumers and what they think about energy. He will discuss what consumers know about energy efficiency (and where they get that info), their awareness of how their actions impact the grid, their interest in smart home technologies and more.
SECC will take part in Cooperative Insights' 2022 Member Engagement Summit on Wednesday, Sept. 21 through Thursday, Sept. 22 at the Renaissance Raleigh North Hills Hotel in Raleigh, N.C. Learn how our latest customer segmentation framework can help cooperatives deliver best in class service to their consumer-members.
Itron Inspire brings together leaders from across the energy, water, IIoT and smart city communities to share knowledge, learn from one another and explore the possibilities for a better connected, sustainable and more resourceful future. The main event, the Knowledge Conference, takes place Sept. 25-27 and includes a variety of keynotes, thought leadership panels, 90+ […]
Join us at the leading transmission & distribution event, DISTRIBUTECH International®️, taking place February 7-9 in San Diego. Experience 13 expert-led education tracks, unparalleled networking opportunities and a packed trade show floor with 400+ solution providers. Save 20 percent on your registration with our promo code DTPART3 at distributech.com.
Program managers, marketers, evaluators, consultants, policy experts and manufacturers in clean energy and efficiency gather to design to build the future. AESP’s Annual Conference program marries diverse perspectives with unrivaled expertise to create a learning experience that can’t be replicated.
Advances in end-use technology and low-carbon electric generation, coupled with improvements in grid connectivity and consumer awareness and acceptance, have increased the value of beneficial electrification. This event will convene leaders from Georgia to discuss opportunities and challenges around further electrification of our economy.
Join SECC in Chicago on April 24th for a panel discussion on Distribution Innovation. From Substation to Feeder & Lateral to the End-Use Customer, SECC Deputy Director Jason McGrade joins a panel of industry leaders to discuss the changing needs within the energy industry.
The Electric Vehicle Driver Experience (EVDX) Solutions Lab is the first EV event to focus exclusively on understanding and improving the consumer and business EV experience and journey. It concentrates on programmatic solutions for utilities, governments, and non-profits currently working on the EV customer transition. Come learn from SECC and other leading experts in electric […]
Connect with peers, partners and the Landis+Gyr community at Exchange 2023. You will experience three days of user forums, training sessions, utility case studies and guest speakers who will challenge and inspire. Covering a range of topics, you'll come away with ideas and actions to maximize your investment and manage energy better.
The 8th Annual Grid Modernization Forum in Washington, D.C. will examine lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers and meet the challenges of the changing energy ecosystem.
Join rate design professionals in Austin, Texas to hear SECC's Deputy Director Jason McGrade discuss consumer awareness and understanding of today's electric rate plans. This session will provide a detailed look at what today's consumers know, think and feel about their monthly electric bills and their electric rate plan options.
The Smart Utility Summit offers an opportunity for Electric Utilities from Municipalities and Rural Cooperatives across North America to connect with the industry's leading and most promising solution providers. The Summit also provides Utility Professionals an opportunity to network with their peers and share opinions, strategies and solutions for success. Join SECC's President and CEO […]
Join us in Indianapolis at AESP's Summer Con to learn how utilities are continuing to explore different types of rate plans and payment options, while answering the question "what do consumers actually understand about these offerings?" SECC's Deputy Director Jason McGrade will lead a session to delve into consumer attitudes about time-varying rates, their monthly […]
Inspire is Itron's premier, customer-focused event for utilities and smart communities. By gathering industry leaders together, Itron is able to explore technology and services to drive business transformation, reimagine customer engagement and ignite innovation. The main event, the Knowledge Conference, takes place Oct. 24-26 and includes a variety of keynotes, thought leadership panels, breakout sessions […]
Hear from SECC's Deputy Director Jason McGrade as he leads a panel focused on educating and involving customers in the energy transition. As customers become more central to the energy transition, many face a steep learning curve to make sense of the associated technical jargon, pricing structures, and energy efficiency measures. This session will help […]
In this session, SECC's Deputy Director Jason McGrade will dive into residential consumers’ awareness and understanding of today’s electric rate plans. Based on findings from SECC report - Electric Bills and Rate Plans: Consumer Awareness and Understanding, this session will provide a detailed look at what today’s consumers know, think, and feel about their monthly […]
EMC, the largest and longest-running gathering of retail energy executives in North America, brings together hundreds of energy companies, utilities, marketers, vendors, and suppliers in the retail energy industry to engage, educate and empower the competitive energy market and help shape its future. Join SECC's President & CEO Nathan Shannon in Houston as he discusses […]
SECC's President & CEO Nathan Shannon will be sharing insights from the forthcoming small-and-medium business research. At Customer Connect 2024 in Denver, attendees will have the opportunity to engage with fellow industry leaders, ecosystem players, analysts and policymakers to drive forward the clean energy future. This event is invite-only. If you or someone you know […]
The WE3 Summit provides a unique opportunity for global leaders to showcase their commitment to sustainability, engage with the community and contribute to the collective effort of driving meaningful change in energy and water. Join SECC's President & CEO Nathan Shannon at this year's event in Huntington Beach, California.
Organized by the Smart Grid Observer, the 6th EV Charging Infrastructure Summit - North America, East on January 28-29, 2025 in Atlanta convenes top industry experts and utility professionals to examine how growing EV adoption rates will impact the network, and what investments are needed to ensure grid stability and benefit. Join SECC's President & CEO […]
Struggling with increasing customer diversity in your electric cooperative? As energy consumption patterns shift, traditional rate designs may no longer meet the needs of your members. This conference will help you tackle these evolving challenges and guide your executive decisions on effective rate designs. Join SECC's President & CEO Nathan Shannon as he shares key […]
Connect, collaborate and drive change at Uplight Customer Connect 2025 on May 20-22 in Denver! Collaborate with other energy leaders and learn about the latest load flexibility and customer engagement industry trends, case studies and emerging technologies in the Mile High City. Registrations will be approved by Uplight as they curate the best participant mix. […]
AESP’s Summer Con is now Flex Connect – bringing together energy efficiency, demand flexibility and distributed energy resources to create smarter, integrated solutions. Attendees will gain strategies, hands-on learning and real-world insights to make all the pieces fit – delivering greater value for customers, grids and programs. Join SECC’s President & CEO Nathan Shannon as […]
