Research leaders will cover findings from the “Consumer Platform of the Future” research, which focuses on the new energy economy that is more decentralized and personalized than ever before, and will provide insight into consumer interest in this new energy platform. Register here > > >
SECC’s 2018 Consumer Symposium: Transforming the Customer Relationship is the industry’s top event focusing on consumer engagement around smart energy. Co-located with DistribuTECH 2018, the Consumer Symposium presents a unique platform that addresses the issues shaping the utility-customer relationship today, while interfacing with trends shaping the future. Attendees will gain insights and tactics on creating […]
SECC will recognize leadership in today’s increasingly customer-centric energy ecosystem by honoring best practices of five different electricity providers across five distinct categories through its inaugural Best Practices Awards. The categories include Consumer Education, Consumer Engagement, Culture Transformation, Smart Energy Innovation and Underserved Markets. Register here > > >
Hear findings from SECC’s annual “State of the Consumer” research as 2018 gets into gear. Patty Durand – President & CEO at Smart Energy Consumer Collaborative, Gomathi Sadhasivan – Lead, Customer Decision Sciences at DNV GL & Research Committee Chair at SECC and Bridget Meckley – Research Coordinator at Smart Energy Consumer Collaborative will respond […]
Joined by Liz Coyle, Executive Director of Georgia Watch, a nonprofit consumer advocacy organization, we will discuss the main findings & implications from the “Spotlight on Low-Income Consumers: Revisiting Their Needs and Wants” report.
A discussion with Ronny Sandoval from EDF and Steve Hauser from the GridWise Alliance about the main findings of EDF’s recent report, “Grid Modernization: The foundation for climate change progress”, which highlights six ways a modern grid that relies on cleaner energy and harnesses new technologies can cut pollution, save customers money and boost our […]
During the one-hour presentation, we'll explore the top findings and implications from the upcoming “Data Analytics: Unlocking the Consumer Benefits” report. Our research team – joined by speakers from Smart Energy Water and Tendril – will aim to help energy industry stakeholders design programs and services that directly support expressed consumer needs related to data, increase […]
The annual Members Meeting & Fall Workshop is a two-day collaborative forum on the latest trends affecting energy consumers and how utilities and their partners can more effectively meet and exceed the evolving expectations of today’s consumers. Hosted by Con Edison at their historic headquarters in Manhattan, the 7th annual Members Meeting will also cover […]
Is dynamic pricing the future of rate design for residential customers? Several electricity providers across the country have deployed dynamic pricing rate plans in recent years, and California’s utilities are currently transitioning to time-of-use rates at the direction of the state’s regulators. But how will these changes in rate design impact residential customers? In our […]
It’s been an eventful year at the Smart Energy Consumer Collaborative (SECC) – from our groundbreaking “Understanding Your SMB Customers” report and forward-looking “Consumer Platform of the Future” research to the many excellent education resources produced throughout the year. In this year-end Peer Connect Webinar on Wednesday, December 5 at 1 p.m. (ET), SECC research […]
Our past research has revealed that roughly 40 percent of consumers engage only periodically in energy-related measures. The forthcoming “Consumer Values: Moving the Engagement Needle” report explores these “selectively engaged” consumers and provides recommendations for starting them on the energy engagement journey. In this Research Brief Webinar on Thursday, Jan. 17 at 1 p.m. (ET), […]
The Smart Energy Consumer Collaborative’s annual Consumer Symposium is a one-of-a-kind industry event that focuses exclusively on energy customers and their relationships with the smart grid, grid edge technologies and related utility programs & services. Through engaging, interactive sessions with industry thought leaders, Symposium attendees will gain actionable insights and tactics for developing innovative solutions […]
Join us on Wednesday, March 6 at 1 p.m. (ET) for a one-hour webinar featuring the five winners of the 2019 Best Practices Awards – Austin Energy, AVANGRID, Entergy, NB Power and Reliant. During this Peer Connect Webinar, representatives from each winner will discuss how and why their programs or strategies were developed and how […]
The smart home has gone mainstream. Once a niche luxury for early adopters, more and more Americans now have at least one or two smart home products installed in their home. In fact, according to a new report, there are now 66.4 million smart speakers in the United States – representing about 26 percent of […]
How have the needs and wants of energy consumers evolved in recent years? And what have electricity providers implemented to meet these evolving expectations? In this hour-long Research Brief Webinar, the speakers will discuss the five key takeaways on the wants of today's energy consumers that were highlighted in the “2019 State of the Consumer” […]
While EV sales have grown rapidly in the U.S. and are forecasted to increase as automakers launch new models, many consumers are still uninformed about the basic facts of owning and operating an electric vehicle. In this hour-long Peer Connect Webinar on Thursday, May 30 at 1 p.m. (ET), we will look at the benefits […]
In this Research Brief Webinar, we will reveal the major findings and key implications from the seventh wave of SECC’s flagship “Consumer Pulse and Market Segmentation Study”. Since 2011, SECC has examined consumers by attitudes, interests and behaviors, and this new report represents a refresh of our consumer segmentation, brought current after years of significant […]
Many electricity providers today are looking to expand on their relationships with their residential customers by offering services beyond basic electricity delivery. These services can be closely linked to energy, like an online marketplace with energy-efficient products, or a slightly more distant extension of the unique relationships that providers have with customers and their homes, […]
For many residential customers, the monthly power bill – whether in paper or digital format – is a core part of their relationship with their electricity providers, and it may be the only routine touchpoint for some customers. At the same time, customers often have trouble understanding their bills and aren’t always aware of the […]
Due to strides in the deployment of AMI, the growth in renewable energy and other factors, electricity providers across the nation are increasingly looking to help balance daily load with alternative rate structures, where price signals are used to encourage consumers to more evenly distribute their energy use throughout the day. In the Research Brief […]
The annual Members Meeting & Fall Workshop is a two-day collaborative forum on the latest trends affecting energy consumers and how utilities and their partners can more effectively meet and exceed the evolving expectations of today’s consumers. Hosted by Xcel Energy at their headquarters in Minneapolis, Minn., the 9th annual Members Meeting will also cover […]
While both rooftop and community solar have grown rapidly in the U.S. in recent years, many consumers that are interested in these technologies and related programs still have a lot of questions and often find participating to be difficult. In this Peer Connect Webinar on Wednesday, Oct. 30 at 1 p.m. (ET), Tess O'Brien from […]
While many Americans report being interested in electric vehicles (EVs), there remain several hurdles impeding more widespread adoption, including a perceived lack of charging infrastructure. In this Peer Connect Webinar on Thursday, Nov. 21 at 4 p.m. (ET), featured speakers will cover consumers’ main concerns around EV charging and the role that electricity providers can […]
Distributed energy resources, or DERs, are steadily moving into the mainstream as electric utilities seek to develop a cleaner, more flexible grid and consumers increasingly see DERs as solutions for their energy-related needs and preferences. In this Research Brief Webinar on Thursday, Dec. 12 at 1 p.m. (ET), speakers will cover the main findings from […]
SECC published four primary research reports in 2019, including the seventh wave of the “Consumer Pulse and Market Segmentation” series and deep dives into consumer needs around rate design and distributed energy resources (DERs). In this Research Brief Webinar on Wednesday, January 22 at 1 p.m. (ET), featured speakers will discuss the five major themes […]
SECC’s 2020 Consumer Symposium: Consumers and the Future of Energy is a one-of-a-kind industry event that focuses exclusively on energy customers and their relationships with the smart grid, grid edge technologies and related utility programs & services. Through engaging, interactive sessions with industry thought leaders, Symposium attendees will gain actionable insights and tactics for developing […]
In this Peer Connect Webinar, we will focus on community-based strategies for consumer outreach and education in green utility practices related to the smart grid rollout in the Chicago area. Initial upgrades to Illinois’s aging power grid began in 2012, and part of the investment made by the Act was the creation of the Illinois […]
In this Peer Connect Webinar on Tuesday, March 24 at 1 p.m. (ET), we will hear 15-minute, case study-style presentations from winners in three of the six categories: Product Innovation, Consumer Education and Underserved Markets. ComEd will discuss the Bronzeville Community Microgrid; Austin Energy will cover their energy efficiency programs for multifamily renters; and finally, […]
In this first webinar in SECC's Spring Work-from-Home Webinar Series, SECC's President & CEO Patty Durand will cover some of the insights from a new white paper on beneficial electrification. Based on a series of interviews with industry leaders, the white paper provides an overview of the consumer risks and rewards related to beneficial electrification; […]
In the second half of the two-part webinar series on electrification, SECC's President & CEO Patty Durand will continue the exploration of the top insights from SECC's new white paper on beneficial electrification and residential energy consumers. In the second half of the webinar, Keith Dennis, Vice President - Consumer Member Engagement at National Rural […]
In the first webinar of the series on lower-income consumers, SECC's Deputy Director Nathan Shannon will set the stage with the key findings from the "Spotlight on Low-Income Consumers: Revisiting Their Needs and Wants" report. In the second half of the presentation, Wally Nixon, a legal advisor with the Arkansas Public Service Commission, will discuss […]
In the second webinar of the series on lower-income consumers, we will be joined by Carmen Carruthers, outreach manager for the Citizens Utility Board (CUB) of Minnesota, and Tina Koecher, manager of customer experience operations at Minnesota Power, an electric utility serving about 150,000 customers in northeastern Minnesota. The featured speakers will discuss Minnesota Power's […]
In the final webinar on lower-income consumers, Tomer Borenstein, a co-founder with BlastPoint, will discuss how electricity providers can identify and assist their customers that are the most vulnerable, especially in light of the coronavirus pandemic. For the second half of the webinar, we will be joined by Angie Ostaszewski, an energy efficiency advisor at […]
In the next section of the Spring Work-from-Home Webinar Series, we will explore whether the consumer benefits promised by smart grid investments have been realized over the past decade. During the first session, SECC’s President & CEO Patty Durand will begin with an overview of the benefits that consumers expect from the smart grid. Then, […]
In the second part of the webinar series on the consumer benefits of smart grid investments, Dan York, a policy program fellow with ACEEE, will discuss research published earlier this year that found that most utilities have vastly underused AMI to help customers save energy. Michael Murray, the president of Mission:data, will discuss the opportunities […]
As electric utilities and policymakers look for ways to address climate change, widespread electrification is likely on the horizon. While the industry is grappling with options and opportunities, it is important to understand consumer interest in electrification and the consumer benefits from transitioning from fossil fuels in space heating, transportation, cooking and water heating. In […]
Over the last few months, the COVID-19 pandemic has quickly transformed the day-to-day lives for most Americans. Many have unfortunately found themselves out of work or with reduced hours, while everyone has been spending more time at home except for frontline workers. The energy sector, too, has felt the impacts of COVID-19 in the way […]
Up-front deposits are a source of friction between consumers and utility companies, and can be a barrier to establishing service quickly and easily. Moreover, helping consumers stay current and connected is also a major challenge for utility providers. Due to COVID-19, some areas have temporarily restricted late fees and collecting from past-due customers; many utilities […]
During the COVID-19 pandemic, smart speakers have played a key role in keeping people informed and connected despite social distancing. With more Americans using smart speakers and voice apps than ever before, utilities and other stakeholders have an opportunity to use this technology to connect with customers where they are, provide updates related to the […]
In this webinar, we will look at how industry stakeholders can help consumers engage in time-of-use (TOU) rates, especially during the COVID-19 pandemic. First, Kari Binley, a manager at ecobee, will discuss ecobee’s TOU optimization feature that was developed to help consumers save more automatically with their smart thermostats. Then, Jesse Smith, a partner with […]
Right now, utilities have a unique opportunity to connect with their customers. This webinar will take an in-depth look at the latest media and consumer behavioral trends and examine how innovative engagement strategies can make the most of them. In addition, ComEd will share insights and examples of how they’re adapting their energy efficiency program […]
At this year’s Consumer Symposium, the Smart Energy Consumer Collaborative announced the six winners of the 2020 Best Practices Awards. In this Peer Connect Webinar on Wednesday, Sept. 9 at 1 p.m. (ET), we will hear 15-minute, case study-style presentations from winners in three of the six categories: Culture Transformation, Consumer Engagement and SMB Engagement. […]
Online marketplaces have become increasingly common in recent years as a means to connect consumers with energy-related products, services and information. Over time, these platforms have expanded their capabilities and offerings and have proven to be an effective means for engaging residential energy consumers throughout the COVID-19 pandemic. In this Peer Connect Webinar on Tuesday, […]
The “Modern Customer Engagement Journey” research illustrates consumers’ attitudes and values related to energy, the smart home, electricity providers and more during the COVID-19 pandemic. This unique project includes five videos and a report that were developed from more than 30 on-camera interviews recorded from June 15 to July 2 in the U.S. and Canada. […]
Join SECC for the 10th Annual Members Meeting & Fall Workshop, a three-day virtual forum on the latest trends affecting energy consumers and how stakeholders can more effectively meet and exceed the expectations of today’s consumers. The Virtual Members Meeting will also cover the most pertinent areas of need for consumer research and education and […]
In this one-hour webinar on Wednesday, November 18 at 1 p.m. (ET), we will examine the top findings from the “Understanding Lower-Income Consumers and the Smart Energy Future” report, which is based on a survey of 1,000 consumers with household incomes under $50,000. The speakers will shed light on who these consumers are and how […]
In this one-hour webinar on Wednesday, December 16 at 1 p.m. (ET), we will look at several utility programs and strategies that have been featured in SECC’s case studies throughout 2020. These initiatives were selected due to the notable benefits that they have delivered to consumers. Eva Molnar will discuss SCE’s transition to time-of-use rates […]
Utilities are expanding demand response (DR) programs to increase both the scale and value created for both consumers and the utility. Collaboration is key, with technology partners helping more effectively engage consumers and manage a wider range of connected and distributed energy resources. In this webinar on Tuesday, Feb. 2 at 1 p.m. (ET), speakers […]
This webinar was originally scheduled for Thursday, February 18 at 1 p.m. (ET); however, due to the emergency situation in Texas, it will now broadcast on Thursday, February 25 at 1 p.m. (ET). We apologize for any inconvenience. While smart energy technologies are transforming the energy sector in many ways, lower-income communities, particularly People of […]
In this webinar on Tuesday, March 9 at 1 p.m. (ET), we will look at how stakeholders can assist consumers as they continue to deal with challenges related to COVID-19. First, Aimee Gendusa-English, Lead Service Liaison at Illinois CUB, will talk about recent legislation to help consumers with their energy bills during this time. Then, […]
In this Research Brief Webinar on Tuesday, March 30 at 1 p.m. (ET), featured speakers will discuss the six major themes on energy consumers’ needs and wants from the “2021 State of the Consumer” report, a meta-analysis of SECC’s 2020 research findings and case studies. Please bring questions on the needs and wants of today’s […]
SECC's virtual 2021 Consumer Symposium: Modernizing Consumer Engagement for a New Era is a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge tech and related programs & services. Through engaging sessions with industry thought leaders, Symposium attendees will gain actionable insights for developing innovative solutions to engage […]
At this year’s virtual Consumer Symposium on April 21, the Smart Energy Consumer Collaborative will announce the six winners of the 2021 Best Practices Awards, which recognize customer-centric innovation and excellence from electricity providers. In this Peer Connect Webinar on Thursday, May 13 at 1 p.m. (ET), we will hear 15-minute, case study-style presentations from […]
Are adopters of smart home technologies satisfied with the devices in their home? Are they fully taking advantage of energy-saving capabilities? Why have non-adopters not pursued these devices? And what benefits and messaging would motivate them to adopt? These are a few questions that we’ll look to address in this upcoming webinar on the “Smart […]
With summertime in full swing, we will take a deep dive into recent energy efficiency programs from California’s investor-owned utilities that incentivized smart thermostat adoption among residential customers. Based on an evaluation from DNV, the presentation will look at the customer experience for program participants, how consumers used their thermostats and ultimately what savings were […]
In the second webinar in the series on summertime energy savings, we will take a look at residential programs from Entergy New Orleans and Ameren Illinois. First, we will hear how Ameren incentivized smart thermostat adoption among their customers, including delivering free smart thermostats to thousands of low-income consumers. Then, we will learn about several […]
In the final webinar in the Summertime Energy Savings series, we will hear from three utilities on alternative rate programs for residential customers. First, Consumers Energy will describe its recently launched default Time of Use program and the outreach strategies that enabled a transition focused on excellent customer experiences. Then, Con Edison and Orange & […]
In this webinar on Tuesday, Sept. 21 at 1 p.m. (ET), we will explore how electricity providers can improve the customer experience around electric vehicles (EVs). First, Karl Popham at Austin Energy will discuss the utility's online EV Buyer's Guide, a first-of-its-kind, interactive consumer engagement solution to help people make the switch from gas to […]
In this webinar on Wednesday, Oct. 27 at 1 p.m. (ET), we will review the key findings from SECC's "Understanding the Needs and Wants of Renters" report, which looks at who residential renters are today and how electricity providers and other stakeholders can better serve them. The featured speakers will examine the financial status of […]
Join us at the Georgia Tech Hotel and Conference Center in Atlanta for SECC's 2021 Members Meeting & Fall Workshop, our first in-person event in nearly two years! The day-and-a-half conference will include two keynote addresses, several interactive panel discussions and planning sessions for SECC's 2022 research and education initiatives. Stay tuned for more information […]
In this webinar on Wednesday, Dec. 15 at 1 p.m. (ET), we will explore key insights and best practices from SECC's upcoming "Understanding Renters: Serving the Needs of Small Business" report. During the one-hour presentation, the speakers will offer insights related to small businesses' energy consumption patterns, their top priorities and their concerns related to […]
With dozens of new electric vehicles (EVs) slated to be available in the next few years and rising interest among American consumers, we conducted the “Electric Vehicles: Driving the Customer Experience” research to provide industry stakeholders with insights on consumer knowledge and attitudes about EVs as well as the habits and experiences of current EV […]
During this Research Brief Webinar on Thursday, April 7 at 1 p.m. (ET), we will reveal the six big-picture themes on today’s energy consumers from the “2022 State of the Consumer” report, which was developed through an in-depth analysis of SECC’s 2021 research projects. The featured speakers will share how electricity providers and other industry […]
In this Peer Connect Webinar on Tuesday, May 17 at 1 p.m. (ET), we will explore how electricity providers and other industry stakeholders can help consumers transition from fossil fuels to electricity for space heating, water heating, cooking and more. We will discuss the benefits that consumers can receive from electrifying their homes and review […]
Join SECC at DISTRIBUTECH International in Dallas for the 2022 Consumer Symposium, a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge tech and related programs & services. Through engaging sessions with industry thought leaders, Symposium attendees will gain actionable insights for developing innovative solutions to engage consumers […]
During this Peer Connect Webinar on Tuesday, June 28 at 1 p.m. (ET), we will delve into the winning programs from the 2022 Best Practices Awards in two categories – SMB Engagement and Consumer Engagement. Join guest speakers from London Hydro and Bidgely as we learn more about an automatic, personalized Price Plan Calculator and […]
During this Research Brief Webinar on Tuesday, August 9 at 1 p.m. (ET), we will reveal the five new consumer segments developed in the “Consumer Pulse and Market Segmentation – Wave 8” study. The featured speakers will provide a thorough analysis of the characteristics of each segment and will detail steps that stakeholders can take […]
During this Peer Connect Webinar on Wednesday, August 24 at 1 p.m. (ET), we will delve into successful load management programs and provide details specifically on the benefits that have been delivered to consumers. To begin, Saint John Energy will present on their current and future strategy for demand reduction and provide details on their […]
During this Peer Connect Webinar on Wednesday, October 12 at 1 p.m. (ET), we’ll hear two electricity providers – MCE, a Community Choice Aggregation agency in California, and EnergyUnited, an electric cooperative in North Carolina – discuss their innovative programs for residential customers.
Join us at host utilities Ameren Missouri and Ameren Illinois in St. Louis on October 25-26 for the 2022 Members Meeting & Fall Workshop. This year's event, which is free for members, will feature one full day of panels and keynotes, followed by a half-day of planning sessions for 2023. More information and registration details […]
Join the Smart Energy Consumer Collaborative at DISTRIBUTECH International for the 2023 Consumer Symposium, a one-of-a-kind event focusing on residential customers and their relationships with the smart grid, grid edge tech, electric vehicles and related programs & services.
During this one-hour Peer Connect Webinar on Thursday, February 23 at 1 p.m. (ET), we will delve into SECC’s new “Segmentation in Action: Advancing the Customer Relationship” white paper, which provides detailed information on how to engage each of SECC’s five consumer segments and highlights utility programs that are likely to resonate with each segment. […]
During this Research Brief Webinar on Wednesday, March 29 at 3 p.m. (ET), SECC’s Deputy Director Jason McGrade will give an overview of the “2023 State of the Consumer” report, which reviews SECC’s consumer research from 2022 and provides recommendations for how electric utilities and other stakeholders can deepen the relationship with today’s consumers. Following […]
From heat pumps to smart thermostats, many electricity providers today are engaging with consumers through innovative programs designed to help lower bills and advance energy equity. During this one-hour Peer Connect Webinar on Thursday, April 27 at 1 p.m. (ET), we’ll hear case studies from Saint John Energy and Ameren Illinois related to heating and […]
During this Research Briefing Webinar on Thursday, June 15 at 1 p.m. (ET), we will share the key findings from the "Renewables: Engaging Consumers in the Clean Energy Transition" report, which aims to uncover the communications and engagement strategies needed to help consumers understand what it takes to transition to renewables. We will also hear […]
The Smart Energy Consumer Collaborative (SECC) invites you to the Atlanta Members Summer Luncheon hosted by Southface Energy Institute on Wednesday, July 19! From 11:30 a.m. to 1 p.m. (ET), members will have the opportunity to hear updates on SECC’s latest consumer research, education resources, events and more, while networking with fellow members over a […]
During the second 30-minute webinar in our series on energy affordability issues, we will continue sharing findings from the "Alleviating Americans’ Energy Burdens" survey, which investigated Americans’ struggles to pay their electric bills over the past year and the steps that they have taken to pay and/or reduce their bills. Then, we will hear a […]
During the third and final 30-minute webinar in our summer series on energy affordability issues, we will share some closing thoughts on the new "Alleviating Americans’ Energy Burdens" survey. Then, we will hear related presentations from Christopher Ayers, Executive Director of the North Carolina Utilities Commission Public Staff, and Shelby Linton-Keddie, Executive Director, State Regulatory […]
Join us for the 2023 Members Meeting & Fall Workshop, which will be hosted by Red Ventures in Charlotte on October 4-5! Registration is now open for members, and the two-day agenda will be available in the first half of June.
During our final webinar of the year on Thursday, December 7 at 1 p.m. (ET), we will share findings from the "Extreme Weather and Power Outages: Communicating with Customers" survey, which explored how to communicate with consumers about extreme weather and help them better prepare for potential outages. Then, a guest speaker from an electric […]
During this Research Brief Webinar on Thursday, February 15 at 1 p.m. (ET), we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report, which was based on a nationally representative survey of 1,500 Americans. The new report explores consumer support for grid modernization (including willingness to pay for grid improvements), […]
Join us for the 2024 Consumer Symposium, which will be held as part of DISTRIBUTECH International in Orlando on Monday, February 26.
As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect […]
Over the past year, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens, outages […]
During this one-hour Peer Connect Webinar on Wednesday, May 15 at 1 p.m. (ET), we will begin by reviewing the key findings from the new "Electric Vehicles: Exploring Consumers' Cost Concerns" survey. Then, we will hear from three electricity providers – Austin Energy, SELCO and Puget Sound Energy (PSE) – on how they are working […]
During this Research Brief Webinar on Tuesday, June 18 at 1 p.m. (ET), we will share the key findings from the "Understanding the SMB Landscape: New Needs and Concerns" report. Then, we will hear case studies on SMB programs from our guest speakers.
During this one-hour Peer Connect Webinar on Thursday, July 25 at 1 p.m. (ET), we will hear in-depth case studies from the winners of the 2024 Best Practices Awards in the Culture Transformation and Consumer Engagement categories. Avangrid will discuss the development of the Digital Center of Excellence (COE), a cross-functional business unit that is […]
During this one-hour Peer Connect Webinar on Tuesday, August 27 at 1 p.m. (ET), we will begin by reviewing the key findings of the new “Computing Consumer Interest in AI” survey, which examines consumers’ familiarity with AI systems, their interest in AI services from their electricity providers, their concerns around data privacy and more. Then, […]
During this half-hour Peer Connect Webinar on Wednesday, October 2 at 2 p.m. (ET), we will provide a look at what attendees can expect at the 2024 Members Meeting & Fall Workshop, which will be held at ICF’s corporate headquarters in Reston, Virginia on October 16-17.
SECC’s 2024 Members Meeting & Fall Workshop will be hosted at ICF’s corporate headquarters in Reston, Virginia on Wednesday, October 16 and Thursday, October 17. This year's program will feature a wider variety of sessions than ever before, including a rapid-fire discussion on takeaways from the Smart Energy Snapshot Series, two keynote addresses and collaborative […]
During this webinar, we will share the findings from our latest Snapshot Survey – “Don’t Leave Us in the Dark: Engaging Spanish-Speaking Households” – which explores Spanish speakers’ perceptions of their electricity providers, their struggles paying their electric bills, their support for renewable energy targets and more. Then, we will hear from three guest speakers […]
During this Research Brief Webinar on Wednesday, December 11 at 1 p.m. (ET), we will share key findings from the "Modern Energy Messaging: Transactions to Relationships" report, which explores consumer awareness of energy-related messages and which of these messages are the most impactful in driving engagement. Following the research briefing, guest speakers will share additional […]
Join us at Landis+Gyr for our first Atlanta Members Luncheon of 2025. We will provide an overview of SECC’s recent initiatives – including research, education and events – during lunch and will then have the option to tour Landis+Gyr’s facilities. If you would like to attend, please RSVP with SECC’s Operations Manager DeMika Thomas-Hill by […]
During this 30-minute webinar on Wednesday, February 12 at 1 p.m. (ET), we will provide a look at what attendees can expect at SECC’s 2025 Consumer Symposium, which will be held as a DISTRIBUTECH partner event on Monday, March 24 in Dallas. Following the agenda overview from SECC’s Deputy Director Jason McGrade, we will hear […]
During this 30-minute webinar on Wednesday, March 12 at 1 p.m. (ET), we will share key findings from SECC’s “Warming Up to Winter Demand Response” survey and insights from program evaluations of winter demand response programs.
Registration is now open for SECC's 2025 Consumer Symposium, a one-day forum on energy consumers that will be hosted as a DISTRIBUTECH partner event on Monday, March 24 in Dallas. The theme for the 2025 event is Shaping the Future: Consumers and the Energy Movement, and we are currently developing an initial agenda around this […]
Join us for SECC’s inaugural Summer Summit, a half-day event at DTECH Midwest in Minneapolis that will get you updated on the present and future of energy consumers. Registration open now via DTECH Midwest, and the agenda will be available in the second half of May.
